HELP · INSTALLING & REMOVING

In, out, clean.

The installer or the portable build

Two ways to run the same Soundbox
What	Installer (recommended)	Portable build
Setup	Installs for your Windows account only; no administrator rights needed. Adds Soundbox to the Start menu.	One program file you can keep in any folder or on a USB stick and start directly.
Start	About 1.5 seconds.	About 8 seconds the first time each version starts, while it unpacks itself to your temporary folder; under a second after that.
Updates	Soundbox updates itself in place.	Soundbox downloads the new program file beside the old one and can remove the old one.
Removing	Windows Settings → Apps → Soundbox → Uninstall, with an option to remove your Soundbox data too.	Delete the program file and the data folder yourself (below).
Your data	The same in both: settings, libraries and the license live in `%APPDATA%\Soundbox`; projects are wherever you save them.

Both are the same program and the same license: you can switch between them, and a license activated on this computer stays activated.

“Windows protected your PC”

Windows SmartScreen shows this for programs it has not seen often yet, even when they are signed. To check that the file really is Soundbox before running it:

Choose More info. The publisher shown must be the Soundbox publisher, not “Unknown publisher”.
Compare the file’s SHA-256 checksum with the one on the download page.
If both match, choose Run anyway. If the publisher is unknown or the checksum differs, delete the file and download it again from this website.

Some antivirus programs are wary of new software too. If yours quarantines Soundbox, restore it only after checking the signature and checksum, and tell us so we can report the false alarm. More about the message, where to read the publisher name and why new releases see it: “Windows protected your PC”.

Project files

The full studio registers .soundbox project files for your Windows account, so they show the Soundbox icon and open with a double-click. Settings in Soundbox turns this off and removes the registration.

Removing Soundbox and its data

Deactivate first: License → Deactivate this computer, so your key is free for another computer.
Keep what you want: export presets and copy projects you want to keep; projects you saved stay where you saved them.
Installer: Windows Settings → Apps → Soundbox → Uninstall, and tick the option to remove Soundbox data. Portable: turn off the project file association in Settings, then delete the program file. Its unpacked copy in your temporary folder (%TEMP%\Soundbox-…-portable-…) holds no data; Windows’ disk clean-up removes it, or delete it yourself.
Data folder: if it is still there, delete %APPDATA%\Soundbox (type it into the File Explorer address bar). It holds your settings, libraries, crash-recovery copy, update log and encrypted license files.

To also delete what the activation service holds about your license, ask us under the Privacy policy.